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I forgot my password
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Help Center
Claims
Claims
Submit a claim
Eligible HSA Expenses
Claim for my dependent
Eligible Wellness Spending Items
Receipts
E-transfer
Manage Login Credentials
Change my password
I forgot my password
Change my email address
Enrolment
Update Banking Information
Update or Confirm Banking Information
Account Inquiries
Plan Information & Account Balance
Change Personal Information
Termination
Aya Card
Additional Requests
Report Requests
Claims
General claim inquiries and "how-to" support
Submit a claim
Can I submit claims on the web?
How do I submit a claim on my mobile?
I do not have a smartphone, can I still submit my claim?
How long does it take to get my claim reimbursed?
Do I need to submit multiple receipts as separate claims?
Can I submit a claim if I have terminated my employment?
How do I coordinate benefits?
Why was only a portion of my claim paid?
How long does my claim take to get reviewed?
Why isn't my claim approved?
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Eligible HSA Expenses
What is covered under Health Spending Accounts?
Can I still submit my claim without a prescription?
Claim for my dependent
How do I submit a claim for my dependent?
Eligible Wellness Spending Items
What can I claim through Wellness Spending?
Receipts
How far back can I submit claims to my Health/Wellness Spending Account?
Do I need to keep my receipts?
I lost my receipt. Can I still submit my claim?
E-transfer
My e-transfer request is expired